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A leading $60Bn+ Retail conglomerate prominently ranked among Top 20 globally in size; with a history of 90+ years. Its main operations includes supermarkets and discount department stores; with a spread of 3300+ stores across the globe, it has a numerous range of generic or private label brands specialising in groceries (vegetables, fruit, packaged foods, meat etc.), magazines, books, health & beauty, household products, pet & baby supplies, and stationery. It works closely with grocers and farmers to ensure the best products are available to customers; sourcing 96% of all fresh fruit and vegetables and 100% of fresh meat. With a team strength of 210k+ employees globally, it’s focused on creating better experiences together, for customers, communities, and for each other.
“Co. was looking to hire ‘Group Strategy’ & ‘Group Transformation’ Heads who would lead the group’s central strategy pool globally, as a part of the core team of CEO & CCTO. Being a critical hire which would define the future of “Customer Experience & Transformation”; in-order to make sure it’s World Class they needed a realistic prospective of top-notch Talent availability globally.”
Limited factual information on the existing availability of Strategy & Transformation talent pool globally. The inputs from available data, search firms, consulting & industry reports were too generic & lacked the real-time insights.
The ultra-niche & high confidentiality nature of the role made it really difficult to get a realistic understanding. Approaching candidates directly for fact finding & validation by the Co. or search partner would have diluted the role pitch and given a hint to the competitors globally; hence a via approach through an “Out of Town expert” was a necessity.
Very limited direct access to precise & top performing talent across all key geographies & varied industries i.e. Management Consulting/ FMCG/ CPG & Retail. This made the Search more complex and to benchmark talent in real-time even more complicated and that too by maintaining high secrecy.